NYC Public Housing: Fixing a Leak with a Bucket

City says it’s made major progress responding to requests for repairs, but residents tell a different story By Marian Wang, ProPublica – At Maria Santana’s public housing apartment on New York’s Upper West Side, dirty, black water has periodically poured in from the walls, from the pipes, from the radiator. She says the problems started two years ago. “It’s so much water, it looks like it’s raining in here. I am scared,” Santana said. She has placed buckets throughout her apartment. Her couch is covered in plastic to keep it from getting wet. Santana, 60, says she lives in fear that dripping water will come down on the electrical outlets and start a fire. She’s taped and covered some of her outlets with plastic as a precaution. Her red folder is a testament to how many times she’s tried to get help from her landlord, the New York City Housing Authority....

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